Term and Conditions

Last Updated: [Insert Date]

1. About Board Zone Shop

Board Zone Shop (operated by [Company Name]) is an online retailer specializing in skateboards, surf gear, and related apparel. Our website (www.surfboardsstores.com) serves action sports enthusiasts worldwide (excluding Asia and remote regions).

2. User Responsibilities

2.1 Account Information

When creating an account or making a purchase, you agree to:

• Provide accurate and complete information
• Keep your login credentials secure
• Notify us immediately of any unauthorized account use

2.2 Acceptable Use

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the website’s operation
• Use automated systems to extract data

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, images, and specifications. However, slight variations may occur. Colors may appear differently depending on your monitor.

3.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

3.3 Age Restrictions

Certain products (like skateboards) may require users to be of legal age in their jurisdiction. By purchasing, you confirm you meet all age requirements.

4. Ordering and Payment

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse any order for any reason.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details.

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, though this won’t affect confirmed orders.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days)

5.2 Delivery Times

Orders are processed within 1-2 business days. Delivery times are estimates and not guaranteed.

5.3 International Orders

We ship worldwide except to Asia and remote regions. Customers are responsible for any customs duties or import taxes.

6. Returns and Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

• Unused and in original condition
• In original packaging with tags attached

6.2 Non-Returnable Items

The following cannot be returned:

• Used Boogie Boards
• Men’s Wetsuits (for hygiene reasons)
• Used Decks
• Items marked “Final Sale”

6.3 Return Process

To initiate a return:

1. Email [email protected] within 15 days
2. Include your order number and reason for return
3. Wait for approval and return instructions
4. Ship the item to our return address

6.4 Refunds

Refunds are processed within 5 business days after we receive and inspect the return. Original shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on this website (logos, text, graphics) is our property or licensed to us and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our permission.

8. Liability Limitations

8.1 Product Use

Skateboarding and surfing are inherently risky activities. You assume all risks associated with product use. Always wear appropriate safety gear.

8.2 Website Operation

We’re not liable for:

• Temporary website unavailability
• Technical issues beyond our control
• Any indirect or consequential damages

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

10. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date.

11. Governing Law

These Terms are governed by the laws of New York, USA. Any disputes will be resolved in the courts of Williamsville, NY.

12. Contact Us

For questions about these Terms:

Email: [email protected]
Mail: Board Zone Shop, 3445 Nuzum Court, Williamsville, NY 14221 USA